Privacy Policy

Last updated: 12 June 2025 · Effective date: 12 June 2025

ethetfi ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what data we collect, why, and how we handle it when you use our platform at ethetfi.com.

Table of Contents

1. Data We Collect 2. How We Use Your Data 3. Cookies & Tracking 4. Third-Party Sharing 5. Your Rights (GDPR / CCPA)6. Data Retention 7. Security 8. Children's Privacy 9. Changes to This Policy 10. Contact Us

1. Data We Collect

We collect information you provide directly: wallet addresses, email address, and any KYC documentation required by applicable regulations.
We automatically collect usage data including IP address, browser type, device identifiers, pages visited, and transaction activity on our platform.
We do not collect private keys or seed phrases — never share these with anyone.

2. How We Use Your Data

To operate, secure, and improve the ethetfi platform and deliver the services you request.
To comply with legal and regulatory obligations including AML/KYC requirements.
To send service-related communications and, where you have opted in, marketing updates.

3. Cookies & Tracking

We use essential cookies required for platform functionality and security (session management, CSRF protection).
Analytics cookies (e.g. aggregated usage metrics) help us understand how users interact with ethetfi. You may opt out via our Cookie Preferences.
We do not use third-party advertising cookies or sell your browsing data.

4. Third-Party Sharing

We share data with vetted service providers (cloud infrastructure, analytics, compliance tools) solely to operate our services under strict data-processing agreements.
We may disclose data to regulators, law enforcement, or courts when legally required.
We do not sell, rent, or trade your personal data to third parties for commercial purposes.

5. Your Rights (GDPR / CCPA)

EU/EEA residents: right to access, rectify, erase, restrict, port, and object to processing of your personal data.
California residents: right to know, delete, correct, and opt out of the sale/sharing of personal information.
To exercise any right, contact us at [email protected]. We will respond within 30 days.

6. Data Retention

We retain account and transaction data for a minimum of 5 years to meet financial regulatory requirements.
Marketing preferences and non-essential data are deleted within 12 months of account closure or opt-out.
Anonymised, aggregated analytics data may be retained indefinitely.

7. Security

We apply industry-standard safeguards including TLS encryption in transit, AES-256 encryption at rest, and multi-factor authentication.
Access to personal data is restricted to authorised personnel on a need-to-know basis.
In the event of a data breach affecting your rights, we will notify you and relevant authorities within 72 hours as required by law.

8. Children's Privacy

ethetfi services are not directed to individuals under the age of 18.
We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. The revised date will appear at the top of this page.
Material changes will be communicated via email or a prominent notice on the platform at least 14 days before taking effect.

10. Contact Us

Data Controller: ethetfi Ltd., 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.
Email: [email protected] — for all data protection enquiries and rights requests.
You may also lodge a complaint with your local data protection authority (e.g. the ICO in the UK).

For any questions about this Privacy Policy or to exercise your data rights, contact us at [email protected]. For terms of use, see our Terms of Service.

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ethetfi Inc. — 228 Park Ave S, New York, NY 10003, USA[email protected]+1 (888) 384-3834

Crypto assets involve significant risk. Past yields are not indicative of future performance. ethetfi is not a licensed financial advisor. Please review our Terms of Service and Privacy Policy before using our platform.